Good News! Now Fiverr Has More Tech Support

Fiverr, which is behind one of the largest marketplaces for freelancers, has announced the launch of Fiverr Certified, a feature that will vet expert freelancers to provide reliable tech support to businesses.

How Fiverr Certified Works

Here’s how it works. Prominent tech partners such as Amazon Ads, monday.com, and Stripe will be vetting and endorsing freelancers with specialized areas of expertise. The goal is to help businesses connect with gig workers who know the ins and outs of certain tech platforms. Many businesses don’t have an IT team in-house and rely on SaaS vendors to install, customize and maintain their products, which can create quite a bit of friction when the need for tech support inevitably arises.

Why this new feature will help freelancers too

The launch of this new Fiverr feature is also good news for freelancers with tech expertise, as it will open up opportunities to work with more clients and be discovered as a service provider. For example, web development and design is one of the best Fiverr gigs to make money – but it’s also competitive. If you reach Fiverr Certified status, you’ll stand out from the competition.

Tips to be a successful service provider on Fiverr

Ready to give Fiverr a shot? First, identify a niche or specialized skill that sets you apart from the competition. If it’s a technical skill, even better. Focusing on a specific area allows you to position yourself as an expert and attract clients seeking those services. Next, create a professional and compelling profile that highlights your skills, experience, and portfolio. Use clear and concise language to describe your offerings.

Price your services competitively, especially when starting out, to attract initial clients and build a positive reputation. As you gain experience and positive reviews, gradually increase your rates to reflect the value you provide. Deliver exceptional customer service by communicating promptly, setting clear expectations, and delivering work on time. Proactively market your services by promoting your Fiverr profile on social media, through personal networks, or by running targeted ads. You can also participate in Fiverr’s community forums and respond to buyer requests to expand your visibility and build connections.

Continuously update your skills and stay abreast of industry trends to remain competitive. Strive for excellence in every project and encourage satisfied clients to leave positive reviews, as these reviews greatly influence future clients’ decisions. By focusing on quality, professionalism, effective marketing, and exceptional customer service, you can increase your chances of success (and of getting that Fiverr Certified status).